FAQ

Do I need a referral?

No. Patients can self refer. Booking can be made HERE or by calling 63108310

 

What does it cost?

The clinic is free to all patients with cold & flu/respiratory symptoms. 

I think it's just a cold. Can I come to this clinic?

Yes. The Launceston Respiratory Clinic will see patients who have symptoms of the common cold/flu. Prescriptions and medical certificates can be provided where appropriate. 

Can I attend with non respiratory issues?

No. Only those with Respiratory or COVID symptoms will be able to be seen.

 

One or more of the following symptoms much be present;

  • Runny/stuffy nose

  • Fever

  • Sore throat

  • Cough

  • Mild to moderate Shortness of breath
    (if shortness of breath is severe please dial 000)

How long does it take for results?

Test results may take up to 48 hours or longer depending on laboratory demand for testing.  We will contact you by text message or phone call when your test results are available.

Is it safe to attend the clinic?

Strict infection control measures are in place to ensure patient and staff safety.

  • A dedicated training program on infection control and cleaning is mandatory for all staff working in the clinic. 

  • Masks and hand sanitiser are provided throughout the clinic and surfaces are cleaned between every patient.

  • The clinic has been designed to allow a one way flow of patients there is minimal mixing of patients. This includes asking patients to wait in their car until the doctor is ready.

  • Well trained doctors and nurses are on staff at all times. Appropriate emergency equipment has been purchased for the clinic. 

  • The clinic is located in close proximity to the Launceston General Hospital for patients who may require transfer for hospital care. 

Where should I park

There is free parking onsite for patients attending the clinic

 

Can I have a drive through swab?

No all patients will need to be seen inside the clinic.

Drive through swabs with a very limited clinical assessment are available from Elphin Sports Centre after receiving a referral from your GP or Public Health

Who is running the clinic?

The clinic is run by General Practitioners, Nurses and Specialists from the Launceston Health Hub. 

 

My work has requested a COVID clearance. Can I get this?

Asymptomatic patients (without respiratory symptoms) are unable to attend this clinic.
 

However Australian Workforce Assessors is co-located and can offer a range of non-medicare services for employees, including COVID-19 testing. For more information, please call  1300 175 992 or email info@tasawa.com.au

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